Zoom User Conference

October 10-11, 2018 | San Jose McEnery Convention Center

Zoom Presents Zoomtopia

Our Second Annual Zoom User Conference

Zoomtopia was created to celebrate our customers. Join like-minded professionals who share your interest in the future of frictionless communications. You’ll learn, be inspired, and have fun.

In response to your feedback last year, we are more than doubling the number of breakout sessions which will include deep dives and industry-specific sessions across two days.

Stay tuned for more surprises – our goal is to make you happy!


Day 1 | Wednesday, October 10 Educational Workshops
  • 10:15 am Women in Tech lunch

    When women elevate one another amazing things can happen. Join us for this special opportunity to network prior to the start of Zoomtopia. Hear from industry thought leaders and network with peers.

    Space is limited; pre-registration required.

  • 11:30 am Registration | Lunch | Expo
  • 1:00 pm Breakout Sessions
  • Zoom Rooms: Admin Training

    A training on how to administer, scale, and manage Zoom Rooms throughout your organization.

  • Host Training: Achieving Webinar Nirvana

    A training on how to run Zoom Webinars for maximum quality and engagement.

  • AV Integrator Bootcamp

    Zoom’s Professional Services Team will discuss Zoom Rooms design and setup based on our standards for huddle, conference, boardroom, and training rooms. This session is perfect for AV Integrators, Consultants, Designers, and Installers.

  • Zoom Adoption Tactics

    This session will share tactics on how to drive video adoption at your organization.

  • 1:45 pm Break
  • 2:00 pm Breakout Sessions
  • Driving Video Webinar Attendance

    Learn best practices for maximizing registrants and attendees at your video webinars, and how to track your most successful registration sources.

  • Zoom for Educators: ABC's of Teaching Over Zoom

    This session will teach education IT professionals how to enable virtual classrooms and online learning environments with Zoom that their students and teachers will love.

  • Zoom Workplace Digital Signage and Scheduling Displays

    Learn the best practices for deployment and management of workplace digital signage across your organization.

  • 2:45 pm Break
  • 3:00 pm Breakout Sessions
  • Admin Deep Dive: Zoom's Core Meeting Platform

    Join us for an in-depth review of the Zoom administrator portal. Topics will include deployment, accounts, user and group management, and there will be time to discuss your questions with an emphasis on best practices.

  • How to Transition from Legacy Solutions to Zoom

    A guide to consolidating onto Zoom from multiple video/web/audio conferencing, chat, and webinar products.

  • Connect with Zoom H.323/SIP Room Connectors

    A deep dive on how and why companies leverage their existing infrastructure to deploy cloud-based room systems throughout their organization.

  • Power your Desktop and Mobile Apps with Zoom SDKs

    Deep dive into windows, MAC, iOS, Android, and web client SDKs, and how to integrate them into your desktop and mobile apps.

  • 3:45 pm Break
  • 4:00 pm Breakout Sessions
  • Zoom Rooms Hardware Bootcamp

    Learn about the hardware options and considerations when building Zoom Rooms for executive offices, huddle rooms, conference rooms, training rooms, and ideation spaces.

  • Host Training: Go BIG With Large Meetings

    A training on how to run large meetings, all-hands, and seminars using Zoom for maximum quality and engagement.

  • How to Support your Zoom End Users

    Learn how to handle common user inquiries and enable self-service to scale your IT support of Zoom.

  • Building on Zoom: APIs, Apps and More

    This session will walk you through the steps to easily build and integrate your app into the Zoom platform.

  • 5:00 pm Happy Hour
Day 2 | Thursday, October 11 Keynotes & Breakout Sessions
  • 7:00 am Registration | Breakfast | Expo
  • 8:30 am Morning Session
  • 10:15 am Break
  • 10:45 am Breakout Sessions
  • 11:30 am Lunch | Topic Tables | Expo
  • 1:00 pm Panel Session
  • 2:00 pm Breakout Sessions
  • 2:45 pm Break
  • 3:15 pm Breakout Sessions
  • 4:15 pm Closing Keynote
  • 5:00 pm Expo | Celebration of Happiness - sponsored by Logitech

This year we’re diving deeper into more topics including:

Video Icon

Meetings and Zoom Room
administrator workshops

Industry Icon

Industry based breakouts

Onboarding Icon

Function-specific sessions

Workflow Icon

Embedding Zoom
into your workflows

API Icon

API integration

Why Attend

Calling all Zoom users! Zoomtopia 2018 will feature insightful keynotes, breakouts, deep dive trainings, and workshops that will make you better at your job. You’ll be able to get all your questions answered and demo what’s new at the Zoom Expert Bar. Specialists for each Zoom product will be on hand to discuss everything from Webinars to Zoom Rooms. You’ll enjoy valuable networking, learning opportunities, excellent food, can’t-miss live entertainment, and Zoom’s happiness crew spreading joy.

Here’s why CIO’s, IT leaders, Zoom power users, and partners should attend Zoomtopia 2018!

Inspire Icon

Inspiring sessions

Network Icon

Network with
like-minded peers

Hear Icon

Be the first to hear
about our latest products

Fun Icon

Have fun

Make Your Case

Need some help justifying why your boss should let you attend Zoomtopia?
Download this letter to give you a few ideas

Pricing & Registration

Early Bird

Through August 15


Group ( 4+) $475 per person


Starting August 16


Group ( 4+) $675 per person


Event Day



Stephen M. R. Covey

Stephen M. R. Covey


CoveyLink and FranklinCovey Global Speed of Trust Practice

Eric Yuan


Zoom Video Communications

Aarti Borkar

Aarti Borkar

Vice President, Offering Mgmt. and Design

IBM Talent Management and Collaboration

Tain Barzso

Tain Barzso

Class Tech & AV Manager

Stanford School of Medicine

Kelly Steckelberg

Kelly Steckelberg

Chief Financial Officer

Zoom Video Communications

Christopher Rogers

Christopher Rogers

Sr. VP, IT & Security

Sykes Enterprises, Inc.

Nitasha Walia

Senior Product Manager

Zoom Video Communications

Brad Krey

Brad Krey

Program Manager

California State Parks

Mila Krivoruchko

Mila Krivoruchko

Lead Product Manager

Zoom Video Communications

Jamey Maze

Jamey Maze

Dir. of Workforce Technology

Discovery Communications

Oded Gal

Oded Gal

Head of Product Management

Zoom Video Communications

Dennis Vallone

Dennis Vallone

Senior Manager

BAYADA Home Health Care

Gabe Villamizar

Gabe Villamizar

Head of B2B Marketing


Call for Speakers




  • ‘GEMINI, Macklemore's first solo effort in 12 years, was released in September of 2017. It debuted at #2 on the Billboard Top 200 chart and #1 on the charts for Rap, R&B/ Hip-Hop, and Independent Albums.

  • The ‘GEMINI album follows two releases with producer Ryan Lewis: the multiple-GRAMMY award winning album ‘The Heist’ and 2016 release ‘This Unruly Mess I've Made’ (featuring Platinum-certified single “Downtown”).

    ‘GEMINI includes singles “Glorious” (featuring Skylar Grey), “Marmalade” (featuring Lil Yachty) and “Good Old Days” (featuring Kesha).

  • Collectively Macklemore's music videos have been viewed over 2.7 billion times and he is one of only two rappers to have a Diamond-certified single. Macklemore's previous solo releases include “The Language of My World” and the mixtapes “Open Your Eyes” and “The Unplanned


Sponsor Benefits

Gain access to IT and C-suite leaders from Fortune 500 corporations, educational institutions, and fast-growing start-ups at Zoomtopia. Sponsors and exhibitors will receive key benefits including:

Thank You to Our 2018 Sponsors

Pacific Sponsors




Atlantic Sponsors



Indian Sponsors



Arctic Sponsors



Web Around





San Jose McEnery Convention Center

Located in Downtown San Jose in the heart of Silicon Valley, just minutes from the San Jose airport. The Convention Center is connected to two hotels, is within walking distance of 5 additional hotels, multiple visual and performing arts facilities, and an abundance of restaurants. The Center and its surroundings are connected by public transportation including Light Rail, Caltrain, and free Downtown shuttle.

San Jose McEnery Convention Center
San Jose McEnery Convention Center
150 W San Carlos St, San Jose, CA 95113
Get directions


San Jose Marriott

301 South Market Street | San Jose, CA 95113

T. (408) 280-1300

1 minute from San Jose Convention Center, 15 minutes from SJC airport

Hyatt Place San Jose/Downtown

282 Almaden Boulevard | San Jose, CA 95113

T. (408) 998-0400

4 minutes from San Jose Convention Center, 15 minutes from SJC airport

  • The atmosphere was welcoming and I loved how the Zoom reps were always attentive and willing to chat with you about your experience and listen to your suggestions.

    Attendee from University of San Francisco

  • Great Speakers. Great Food. Great Atmosphere.

    Attendee from Prezi

  • I enjoyed hearing from companies and people who use Zoom and interact with Zoom.

    Attendee from MailChimp

  • Zoom staff were incredibly friendly, and it was a good crowd.

    Attendee from Tesla

  • The best part of the event was hearing about how others are using Zoom. Getting practical tips and ideas from peers and being inspired by the variety of useful applications for this technology.

    Attendee from San Jose State University

  • The speakers on the main stage, the decor, the vendor booths, food truck selection

    Attendee from Pure Storage

  • The warmth from all the Zoom team, the amazing interviews with the CEOs – very inspiring!

    Attendee from The 3 Doors

  • I liked the quality of speakers for the talks on the main stage. There was a lot of great information and insight shared. Also, I really liked the environment and the setup of the whole event. +1 to the crew that put it on. I would say you killed it for the first time you’ve ever put on an event. Ps. Mini donuts!!! Weezer!!!

    Attendee from Zendesk

  • The roadmap discussion and the opportunity to talk with other Zoom customers about how they manage their Zoom deployments.

    Attendee from Okta, Inc.

  • It didn’t feel like a “trade show.” It was loose and fun, yet the most informative event I’ve attended in a long time. It was so well prepared, comfortable, and fun!

    Attendee from Logitech

  • Great speakers, very organized, great atmosphere, and it felt personalized at the same time. You guys really knocked this one out of the park, especially for it being your first user conference!

    Attendee from Light

  • Running Huge, Freaking Online Events was the most useful part of the day for me. I appreciated the opportunity to listen to how others run complex meetings.

    Attendee from Pretrial Justice Institute

  • The best part of the event was the culture/atmosphere. Very friendly. I felt like the Zoom staff members were extremely interested in ensuring that I was taken care of.

    Attendee from RingCentral, Inc.

  • The atmosphere was great. The best conference I’ve attended that had a modern look and feel.

    Attendee from Pennsylvania State University

  • The energy was great. Hearing first hand Eric’s vision was important. Hearing from the various CEOs was a good learning experience as it relates to my work environment.

    Attendee from Vulcan Inc.

  • It was not only a conference, but an experience from the time I entered the parking lot, to registration, to the presentations and networking. Great job!

    Attendee from University of Northern Iowa

  • Having Weezer there was pretty awesome but I loved all the connections I made. The environment really allowed for you to meet other people and share ideas.

    Attendee from Delta Dental of Washington

  • What I really enjoyed was the networking with colleagues from my industry and the opportunity to share ideas and challenges. It is always good to see the new product releases. What other vender conference has the CEO pouring coffee for attendees as they come in?

    Attendee from University of San Francisco

Zoomtopia 2017

If you missed our 2017 event you can watch the on-demand recordings, view our highlight video, and scroll through some of our favorite pictures.

Watch 2017 Zoomtopia Sessions

Frequently Asked Questions

  • What is Zoomtopia?

    It’s one jam-packed day of learning and inspiration where you will make connections, learn best practices and peer into the future of communication. Zoomtopia will prepare YOU to make a positive impact throughout your organization.

  • Who should attend Zoomtopia and why?

    If you’re passionate about communication, video, the future of work or IT, this conference is for you. Network with peers, hear from industry leaders and learn how to maximize your Zoom investment.

  • What is the recommended dress code for Zoomtopia?

    Zoomtopia will be an indoor event with some outdoor elements. We recommend business casual, but there is no enforced dress code. The Bay Area can get hot during the day and chilly in the evenings, so take this into consideration when planning your attire.

  • What is the cancellation policy?

    Cancellations must be received in writing by 5:00 pm (PDT) 7 days before the event (October 3, 2018) to be eligible for a refund, less a $50 (USD) processing fee. There will be no refunds for cancellations received after 5:00 PM (PDT) on October 3, 2018. Please send your cancellation request to zoomtopia@zoom.us with your name, email address, and registration confirmation number.

  • What is your Substitution policy?

    If you are unable to attend, you may substitute one colleague’s name per registration. All submissions must be received in writing by 5:00 pm (PDT) on October 3, 2018. Please submit your substitution request to zoomtopia@zoom.us and include the original registrant’s name, email address, and registration confirmation number. Also, provide the new registrants: name, job title, work address, phone number, and email address. A registration confirmation will be sent to the new registrant once the substitution is confirmed.

  • Do you offer discounts for non-profit?

    Valid Non-profit employees can email zoomtopia@zoom.us to receive a discount code for registration. Limit two (2) registrations per organization. Must be a current Zoom customer or have an account manager to qualify.

  • How do I register for a group?

    Complete your registration information and answer all questions. On the registration summary page, there will be a button at the top that will allow you to add a person to register. Once you have added everyone in your group select “Continue” and complete the payment page.

  • Do you have a speaker submission process and who is eligible to speak?

    Apply to speak at Zoomtopia 2018 here on Zoomtopia.us

  • Are sponsorships available?

    Yes, email your sponsorship inquiry to zoomtopia@zoom.us

  • I am coming from out of town, what hotel is available? Are there special rates?

    Yes, a limited number of discounted rooms are available on a first-come, first-serve basis at the San Jose Marriott or the Hyatt Place San Jose Downtown.

    Reserve my room at the Marriott

    Reserve my room at the Hyatt

  • I am disabled, is the event ADA accessible?

    Yes. If you have an ADA inquiry, please send an email to zoomtopia@zoom.us.

  • What if I have dietary restrictions?

    Attendees can expect to receive food & beverage selections at lunch and happy hour on day one and at breakfast, lunch, and the evening reception on day 2. If you have allergies or dietary restrictions, please be sure to make a note of it in your registration. This is not a nut free conference, but we will do our best to make accommodations for those with extreme allergies.

  • What meals are provided?

    Attendees can expect to receive food & beverage selections at lunch and happy hour on day one and at breakfast, lunch, and the evening reception day 2. If you have allergies or dietary restrictions, please be sure to make a note of it in your registration. This is not a nut free conference, but we will do our best to make accommodations for those with extreme allergies.

  • Do I need to register for sessions?

    Yes, this will help you plan out your day and help us make proper accommodations.

  • Can I register on site?

    Yes, onsite registration costs $895

  • How do I apply a promo code?

    Complete your registration information. Once you get to the Payment page, add your promo code to the discount code section then fill out your payment information.

  • Which airport is closest to San Jose?

    The San Jose International Airport is 3.9 miles from downtown San Jose.
    San Jose is also serviced by San Francisco and Oakland airports. Both are within a 30 to 45-minute drive from San Jose.

  • Where do I park and how much is parking?

    San Jose Convention Center Parking Map

  • I received a promotional code. Is it still valid?

    Promotional codes are valid through October 9, 2018. Please use it to register before the expiration date. On October 10 all registration pricing will be $895.

  • I’m not able to attend Zoomtopia in person – will the event be live streamed?

    Yes, all keynotes and general session presentations will be live streamed on zoomtopia.us. Breakout sessions will be available on demand after the event. Stay tuned for more details.

  • What is the Women in Tech Luncheon?

    Join us on October 10th for the Women in Tech Luncheon at San Jose Marriott; Willow Glen Ballroom. This is your opportunity to network with like-minded professionals, celebrate women in tech, and learn from your peers. Space is limited so please register if you are interested in attending this event.

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