Agenda

Additional information coming soon. Details subject to change.

7:30 am
Registration & Breakfast

9:00 am
Opening Keynote

To kick off Zoomtopia 2019, Zoom founder and CEO Eric S. Yuan will welcome attendees and share his inspiration for this year’s theme. The keynote will close with Chief Product Officer Oded Gal announcing some exciting product updates and their role in the future of Zoom.

10:30 am
Break

11:00 am
The Conference Room Revolution: The journey to Zoom from Cisco/Polycom/Lifesize endpoints

Find out how Zoom is helping enterprises expand their video footprint to more meeting spaces by augmenting traditional rooms systems with innovative software based Zoom Rooms technologies. For all your existing Cisco, Polycom, and Lifesize endpoints, easily bring them to the Zoom cloud and connect with mobile, desktop, and room participants eliminating the need for legacy on-premises infrastructure. For all your other meeting and shared spaces, Zoom Rooms is the next-gen meeting room solution that ensures the full suite of room capabilities. Join experts as they share best practices in deployment and management to ride out your existing endpoint investments and transition towards a full Zoom deployment.

11:00 am
Introduction to Zoom Phone - Day 1

Learn how Zoom Phone integrates and simplifies traditional voice communications

11:00 am
Walmart and the Future of Work

Last year Walmart was a new Zoom customer. Come to this special session to hear where they are now, lessons learned, and how they are work with Zoom to empower their workforce, reimagining retail and exceed customer expectations.

11:00 am
Zoom and Dropbox work better together

Discover how Zoom & Dropbox have seamlessly integrated the user experience to increase productivity in day to day tasks by creating a bi-directional collaboration experience that everyone can take advantage of.

11:00 am
Apps for Sales and Marketing to grow revenue

How does your meeting and webinar workflow support your marketing and sales teams to increase revenue and conversions? Learn about new innovative apps and how the right tools hand off can enhance the productivity and output of your Sales and Marketing organizations.

11:00 am
How companies are leveraging Zoom for employee training and large meetings

Learn how enterprise organizations are using Zoom to train employees and conduct all hands meetings and webinars to educate and bring together their workforce for better alignment, understanding and agility.

11:45 am
Break

12:00 pm
Poly Trio: Three ways to get out-of-this-world usage from your Poly Trio

Upgrade your existing conference room or space using Poly Trio utilizing Zoom. Is your conference room just not getting the usage of its glory days? This session will go in-depth with 3 easy solutions to allow your space to blast off. We will cover Trio implementation for Zoom Rooms controller, traditional interoperability with existing providers, and Zoom Phone.

12:00 pm
Happy End Users = Happy IT

In this technical session with Zoom's Head of Support, learn about tips and tricks for IT support to ensure a happy and frictionless end user experience.

12:00 pm
Customer Panel: Uniting Healthcare and Education

Bringing together telehealth and education can seem like a daunting task given the complex, multifaceted nature of their deployments. Find out how Emory University was able to bring together healthcare and education in one solution.

12:00 pm
Space Jam: Optimize Your Workplace with Zoom Room's Digital Signage and Scheduling Display

In this session, you'll get an overview of Zoom Rooms free value add features, Digital Signage and Scheduling Display, and how you can leverage these capabilities to enhance your workplace communication and utilization.

12:00 pm
The Future of Video-First Unified Communications

Hear from a Zoom customer on their decision to go all in with Video-First Unified Communications and how this decision is transforming employee and customer interactions with dramatic results.

12:00 pm
Building your ROI and business case

Come hear from your peers on how they measure ROI for meetings, webinars, rooms and phone. Find our how to use your data and analytics from the Zoom admin portal to make efficient and cost effective business decisions.

12:45 pm
Break

1:00 pm
Transforming your Conference Rooms with DTEN

DTEN is transforming the conferencing marketplace through innovative technology matched with amazing affordability. With products designed to be 100% compatible with Zoom, DTEN is winning awards as "best of the best" for video conference displays and unified communications. Join Peter Yaskowitz, CMO at DTEN, to discuss how Zoom and DTEN are revolutionizing the modern conference room.

1:00 pm
Workplace best practices for designing spectacular conference rooms

Join Zoom, Logitech and Herman Miller on how workplace and IT can proactively control the essential variables for producing consistent high-quality video meetings with confidence and ease. Find out how optimizing the following elements will help you achieve professional-quality results and create the best possible user experience. Environment: Optimizing factors such as lighting, background, and furniture to help optimize the overall quality of video meetings Video Collaboration Solutions: Matching the right video conferencing equipment to the physical meeting space Best Practices and Room Configuration: Placing and configuring equipment within the designated space to enable the right mode of work and best meeting experience possible

1:00 pm
How to: Migrate from Skype for Business to Zoom Phone

Zoom Phone experts will discuss best practices for migrating away from Skype for Business

1:00 pm
Customer Panel: The Journey to Zoom Phone

[UPMARKET] Join us for an interactive roundtable discussion as we explore our customer's journey to Zoom Phone

1:00 pm
Zoom Rooms Dashboard - Best practices for reporting and analytics

Learn how you can leverage the Zoom Rooms Dashboard to capture insights around room utilization, issues, and devices. Join us to learn more about enterprise-grade administration and how our customer, Rubrik, simplified room management and gathered insights from a single pane of glass.

1:00 pm
Building the Connected Classroom

Hear from education power users on how to create Zoom-powered learning spaces that enable connections with other classes and outside experts.

1:45 pm
Break

2:00 pm
Launching Stellar Webinars

Successful webinars are more than just a fancy slide deck. Gather insights on how to make your next Zoom Webinar brilliant.

2:00 pm
Getting to Know the Zoom Phone Device Partner Ecosystem

Learn about Zoom Phone's support of traditional phones, paging systems, and VoIP to analog adapters.

2:00 pm
Joining BlueJeans Meetings from Zoom Rooms

Get a quick demo on how you can join into a BlueJeans Meeting from a Zoom Room. With one-click to join a third-party meeting, you can easily join BlueJeans, Webex, Skype, GoToMeeting, or Teams meeting with both audio and video.

2:00 pm
Driving Cultural Transformation with Zoom

Whether you want to take down silos, become more collaborative, or be more open to remote workers, Zoom can have a big impact on a company's culture. We will share research on how it can change your culture as well as share ideas on how to accelerate the right cultural changes.

2:00 pm
Deploying Zoom on a Global Scale

Doing business around the globe? Don't miss this session about how companies are deploying Zoom across continents and languages. Learn best practices to help your global company move fast, feel small and change the way your work.

2:00 pm
Zoom Rooms milestones in review: The conference room that you've always wanted

In this session, Head of Zoom Rooms, Jeff Smith, shares the leaps we've made to create the world's most versatile, reliable, and innovative conference room.

2:45 pm
Break

3:00 pm
Zoom Device Management Training

The new Zoom Device Management feature in the Zoom Admin Portal is a Mobile Device Management (MDM) solution for individual and batch management of iPads, Macs, and Windows devices. In this session, find out you can simplify device management individually or in batches with Apple Business Manager(ABM) and the new Zoom Device Management capability that's includes with your Zoom Rooms license.

3:00 pm
The Impact of a Best of Breed IT Application Strategy

In this session you'll hear how one company built a best of breed application strategy. How it was implemented and how it has impacted their business.

3:00 pm
Getting Acquainted with Zoom Phone: An Administrator's Perspective

Explore the Zoom Phone admin portal and discover important tips and tricks that will simplify tasks and save you time.

3:00 pm
Taking your Telehealth Program to Warp Speed

Learn best practices for building or expanding your telehealth program, integrating Zoom into your EHR, and achieving population wellness at large scale from a panel of telehealth experts.

3:00 pm
Joining GoToMeetings from Zoom Rooms

In this session, get a quick demo on how you can join into a GoToMeeting from a Zoom Room. With one-click to join a third-party meeting, you can easily join BlueJeans, Webex, Skype, GoToMeeting, or Teams meeting with both audio and video.

3:00 pm
Our road to a public company. How we used Zoom before, during, and after the IPO to connect with investors, engage employees, and delight users.

Hear more about the unique approach Zoom took with its IPO: leveraging its product to host video meetings with potential investors and now using Zoom for quarterly earnings calls. Zoom's CFO, Head of Investor Relations, and professional services team will share tales from the road and inside the earnings-call room.

3:00 pm
Simple steps to take your Zoom Rooms to the next level

Find out how you can drastically enhance your in-room collaboration and workflow with Zoom Rooms built-in capabilities. We'll discuss how to streamline workflow with digital signage and scheduling displays, increasing collaboration with additional screens, multi share, and how to implement our new white-boarding feature.

3:45 pm
Break

4:00 pm
Data is KING! Developing with Zoom REST APIs

Utilize REST APIs to automate and operationalize business data. Learn about the common use cases, and how customers are solving their problems and automating their business.

4:00 pm
Beyond the Video Communications Tool

In this session, the Head of Business Development at NESIC, Osamu Kikuchi, will be announcing NESIC's newest solution that utilizes Zoom in a way that makes global employees feel like they are all working in the same office. NESIC, a major system integrator in Japan, is proposing a new work style by integrating information and communication technologies (ICT) with office space design to facilitate communications and improve creativity. Join Kikuchi as he dives into the ways NESIC is making strides to meet the growing need of satellite offices and remote work in Japan and beyond!

4:00 pm
Introduction to Bring Your Own Carrier

Learn how you can leverage your existing PSTN service providers to ignite Zoom Phone domestically and virtually any country. Zoom Phone allows you to scale on demand with ease of management all from the Zoom admin portal, and end users have one streamlined desktop and mobile client for phone calls, chat and meetings.

4:00 pm
Pushing the Limits of Zoom Rooms - IMAX EDITION at Tech Museum

Join us in the world's largest Zoom Rooms at the Tech Museum IMAX Theater located just outside the convention center, and let your imagination take flight! In this session, we'll have customer guest speakers share stories of our customer as they creatively worked to solve their business' communication pain points and have pushed Zoom Rooms to the limits. We hope to inspire you to think of your own unconventional and advance Zoom Rooms use cases.

4:00 pm
Improving your Sales Pipeline with Webinars

Learn best practices for maximizing registrants and attendees for external video webinars, and how to track and leverage your most successful registration sources to close more deals.

5:00 pm
Evening Event

7:30 am
Registration & Breakfast

9:00 am
Opening Keynote

Day 2 at Zoomtopia 2019 promises plenty of star power! The opening keynote features Mr. Spock himself, actor and producer Zachary Quinto, and former NASA astronaut Mike Massimino, the first person to tweet from space.

10:30 am
Break

11:00 am
The best and most surprising Zoom Marketplace Apps

Learn about the use cases that will solve your most unique business challenges and give you an edge in productivity and a differentiator for your customers.

11:00 am
Advanced Session: Zoom for VDI (Virtual Desktop Infrastructure)

In this session, we'll explore Zoom's optimized experience on Citrix and VMWare Desktop Virtualization platforms. Learn about the key features of the Zoom Meeting experience within a VDI environment, including performance expectations from target software and hardware thin clients.

11:00 am
Zoom Chat, connecting your team with workstream collaboration

Gain practical knowledge about how to make your organization more productive with Zoom Chat. Workstream Collaboration is the fastest growing area of the UC market with good reason, it creates an agile culture and connects teams propelling them to success. This session will give you an in-depth look at the latest feature additions to Zoom Chat, including bots, and give you a sneak peek into our vision and roadmap.

11:00 am
Introduction to Zoom Phone - Day 2

Learn how Zoom Phone integrates and simplifies traditional voice communications

11:00 am
How Zoom's unique architecture powers your video-first UC future

When you build a house, you invest in the foundation. When you build your UC stack, you are also investing in an architecture that will power your companies communications for years to come. Come to this session to understand how Zoom is unique and why it's built to support your video-first UC future.

11:00 am
Driving a best of breed IT strategy

Hear from leaders at Slack, Box, OKTA and Zoom on how they drive a best of breed strategy for their customers.

11:45 am
Break

12:00 pm
Slack + Zoom: Putting collaboration and people at your fingertips

Learn how customers are leveraging Slack with Zoom for better team communications and streamlined workflows.

12:00 pm
Tips and Tricks for End Users

Come learn from a Zoom CSM and end user experts on tips and tricks you can use yourself and share with your teams.

12:00 pm
Representation in Tech (Luncheon)

12:00 pm
Zoom's Favorite Room Setups from Executive Offices to Large All-Hands Training Rooms

From Executive Offices to All-Hands Training Rooms, Zoom Rooms can handle it all! If you are planning to deploy Zoom Rooms to various conference rooms for your entire organization frictionlessly, this session will help you think through the hardware options and other considerations. You will learn how easy it is to build Zoom Rooms for executive offices, huddle rooms, conference rooms, training rooms, and ideation spaces.

12:00 pm
Zoom - Convincing Your CISO

In this live session with Zoom's Head of Support and Chief Information Security Officer, learn about Zoom's platform security and configuration options. We'll discuss top of mind topics for security professionals and how to get your CISO's confidence in your Zoom deployment.

12:00 pm
Leveraging your existing IP telephony deployment to light up Zoom Meetings

Learn how to use Zoom SIP Connected Audio to optimize and reduce the cost of your traditional on-premise PBX user's telephony access to Zoom Meetings.

12:45 pm
Break

1:00 pm
Introduction to Bring Your Own Carrier - Day 2

Learn how you can leverage your existing PSTN service providers to ignite Zoom Phone domestically and virtually any country. Zoom Phone allows you to scale on demand with ease of management all from the Zoom admin portal, and end users have one streamlined desktop and mobile client for phone calls, chat and meetings.

1:00 pm
Zoom with Atlassian: Streamlining DevOps

Zoom with Atlassian bring a much needed evolution to the DevOps space (a $10B industry by 2023). Control outages, save money, and simplify operations using Zoom Video functionality in your engineering and IT war room through integrations with Atlassian OpsGenie and ServiceDesk.

1:00 pm
Going Advanced with Zoom Rooms for ProAV

Learn how to build a setup outside your traditional meeting room. We'll cover setups for broadcasting, training rooms, multi-purpose rooms, and more.

1:00 pm
Exploring the Zoom Administrative Experience

Join us for a deep dive into the admin portal and learn more about the dashboard and management for meetings.

1:00 pm
Customer Panel: Launching your distance learning programs

Looking to launch or improve your distance learning program? Hear from a panel of distance learning experts on how they built their courses and were able to connect with people from all over the world, while maintaining the same outcome.

1:00 pm
Financial Services evolving

An interactive panel discussion led by Zoom's CIO, Harry Moseley, on how leading financial services companies are using Zoom to improve internal communications, customer interactions, and collaboration.

1:00 pm
Bring Your Own Contact Center to Zoom Phone

With native out-of-the-box support for 3rd party contact center solutions, integrating your preferred customer experience platform to the Zoom cloud has never been easier.

1:45 pm
Break

2:00 pm
Quip

Learn how the Salesforce Quip Productivity Platform transforms the way sales and service teams work together collaborative docs, spreadsheets, slides, and chat - and Zoom!

2:00 pm
Customer Panel: The Journey to Zoom Phone - Day 2

Join us for an interactive roundtable discussion as we explore our customer's journey to Zoom Phone.

2:00 pm
A Year in Review

Highlights in the last year. PMs to review what goes on behind the roadmap development. How they prioritize features, etc.

2:00 pm
Leveraging Zoom for company All Hands

Discover how Zoom uses its own product to host biweekly All Hands for 2,000+ global employees. Special focus on Zoom Rooms setup and how Zoom Chat is used to handle employee Q&A.

2:00 pm
Fireside Chat: How Sanofi Uses Zoom to Unleash the Power of Communication

Remi Gas, CTO, Sanofi Moderator: Harry Moseley, CIO, Zoom In this fireside chat, Remi and Harry will discuss the journey Sanofi took to drive digital transformation, why they went through this journey, how they achieved lightspeed communication, and what are the key lessons learned to foster a customer-centric culture.

2:00 pm
Meetings of the Future

You saw the amazing product keynote. Come to this lively discussion about the future of meetings. Where will AI take us? What's going to be new in rooms? What will be the role of virtual assistants? And more!

2:00 pm
Migrating from Cisco best practices

We get it. You were a Webex shop. We're glad you're here! Join this session to learn how joining Zoom from a Jabber client, a Webex client, and even a Webex meeting from a Zoom Room. We'll explore best practices and how to think about a migration path to fully Zoom.

2:00 pm
Become an IT Admin Hero

Come learn from a Zoom CSM and customers who admin thousands of users for tips and tricks to make you more efficient.

2:45 pm
Break

3:00 pm
Zoom for Google GSuite

Modern organizations use tools from multiple vendors to provide the best of breed to their employees. With a suite of Zoom integrations, you can seamlessly connect Google's GSuite productivity tools with Zoom's Unified Communication. Come join us for an interactive session where you will learn more about how Zoom blends with various GSuite products. You will hear live from a top Zoom and Google customer on how they deploy Zoom and Google GSuite in their organization.

3:00 pm
How to: Migrating from Cisco Unified Call Manager to Zoom Phone

Zoom Phone experts will discuss best practices for migrating away from Cisco Unified Call Manager

3:00 pm
Deploying Zoom Rooms as an Appliance

Learn about the latest solutions for procuring, deploying, and managing Zoom Rooms with embedded operating systems such as Windows IoT.

3:00 pm
Zoom for Microsoft Office 365

Modern organizations use tools from multiple vendors to provide the best of breed to their employees. With a suite of Zoom integrations, you can seamlessly connect your Microsoft Office 365 productivity with Zoom’s Unified Communication Suite. Come join us for an interactive session where you will learn more about how Zoom blends with various Office 365 products. You will hear live from a top Zoom and Microsoft customer on how they deploy Zoom and Microsoft Office 365 in their organization.

3:00 pm
Going Above and Beyond: Creative Healthcare Applications

Learn how providers are integrating and embedding Zoom for creative healthcare applications and workflows.

3:00 pm
Soup to Nuts of the Zoom App Development Lifecycle

Get a summary of the Zoom App Development experience in a nutshell while also learning about resources, and how to avoid pitfalls while going to market.

3:00 pm
Collaborative conference rooms with Zoom Rooms for Touch

Zoom Rooms for Touch adds enhanced collaboration capabilities to all your meeting spaces. This session will cover how to set up Zoom Rooms for Touch, recommended hardware, and all the features and capabilities you get on top of the Zoom Rooms platform.

3:45 pm
Break

4:00 pm
Closing Keynote

The day closes out with words from a very special high-flying guest (look for the announcement soon). You won't want to miss it!

5:00 pm
Concert

Out of this world entertainment you won’t want to miss. Announcement coming soon.