Special Keynote Speakers
More announcements to come.
Founder of the Virgin Group
Sir Richard Branson, founder of the Virgin Group, entrepreneur, investor, author, and philanthropist, will join as our keynote speaker via Zoom. Conceived in 1970, the Virgin Group comprises of more than 60 Virgin companies employing 71,000 people in 35 countries, including space companies, Virgin Orbit, Virgin Galactic, and The Spaceship Company. Virgin is a leading international investment group and one of the world’s most recognized and respected brands.
Actor & Producer
Zachary Quinto is your Mission Captain for Zoomtopia 2019, but it’s not only because he’s this world-class actor who’s done some space exploration on the big screen. Sure, he’s probably most recognized for his portrayal of Mr. Spock in the big-screen reboot of “Star Trek” and its sequels, but the Carnegie Mellon grad has a wealth of amazing credits to his name. Zachary’s appeared in films like “Snowden” and “Hotel Artemis” and graced Broadway with his talents in “The Glass Menagerie” and “The Boys in the Band.” He’s also the lead in AMC’s new TV series “NOS4A2.” But like so many Zoomtopians in attendance this year, Zachary is a huge believer in Zoom and even uses it for his own production company, Before The Door Pictures, which he co-founded more than 10 years ago. So sit back, relax, and enjoy the Zoomtopia ride led by our esteemed Zoom champion!
Former NASA Astronaut
An astronaut, the first person to tweet from space, a recurring character on The Big BangTheory, and now a New York Times bestselling author, Mike grew up a working class kid whose seemingly unreachable dream of becoming an astronaut and flying in space was realized in an unlikely journey that was driven by determination and commitment, and realized with hard work and humor. After two missions to the Hubble Telescope and four spacewalks to make critical repairs to the telescope, Mike is now a Columbia University professor, the Senior Space Advisor to the Intrepid Sea, Air & Space Museum, an author, a television host, a frequent guest on morning shows, news programs, talk shows, and late night television, and an in-demand speaker for audiences seeking a unique perspective on teamwork, innovation, and leadership from a down to earth spaceman.
Chief Product Officer, Zoom
Oded is responsible for leading Zoom’s Product Management. He brings more than 15 years of product experience to the Zoom team, providing in depth knowledge in video-centric collaboration and hands-on experience in building large-scale, cloud-based services.
Before joining Zoom, Oded held leadership positions in video conferencing and unified communications product management. He was VP of Product Management at Blue Jeans Network and head of UC integrations at Cisco Webex. Oded has also served as Director of Business Development at Radvision.
Oded holds a bachelor’s degree in Electrical Engineering from the Technion (Israel Institute of Technology).
Chief Technology Officer, Sanofi
Remi GAS is CTO & Vice President IT infrastructure at Sanofi, he is leading overall IT Infrastructure for the group (Corporate IT, Manufacturing, Supply Chain and R&D) as well as Enterprise Architecture activities. He has 23 years of technology experience with a focus on IT infrastructure across diverse industries. He joins Sanofi from Louis Dreyfus Company (LDC) where he was CIO for EMEA & Global CTO, Head of Infrastructure. During his tenure he was responsible for the complex transformation and globalization of LDC infrastructure and front office for EMEA Trading activities. Previously, he was CTO, Global Head of Network, Security and Datacenters at Societe Generale Group leading the globalization of Infrastructure capabilities across the various Societe Generale business units. He has held similar positions at Thalas, International Group Operations and Bouygues Telecom.
Since 2010, Remi is also Vice President of the European CTO association (C.R.I.P). Remi has a degree in engineering from Ecole Supacrieure d’Informatique-Electronique-Automatique (E.S.I.E.A)
Vice President of Evangelism, Quip
Alan Lepofsky is Vice President of Evangelism for Quip, a Salesforce company. With over 25 years of experience in the productivity and collaboration industry, Alan is an expert in both the cultural and technological facets of getting work done. Before joining Salesforce, Alan was a VP at Constellation Research where he helped advise global enterprises and leading software companies on the future of work. Alan began his career at IBM/Lotus where he spent 15 years helping shape the enterprise collaboration market.
President, Stratus Video
David has been with Stratus Video for seven years and is responsible for leading the overall strategic direction of the company. Stratus Video is a language service provider focused on the healthcare market. Stratus Video has made the Inc 500/5000 list of fastest growing companies seven times, and helps millions of limited English proficiency patients to communicate with their healthcare providers. David brings over 26 years of experience working for healthcare information technology and service companies. Prior to joining Stratus Video, he was president and founder of MDeverywhere (now eMDs), a revenue cycle management software tailored to the healthcare industry. Prior to MDeverywhere, David was a division president for Datamedic, a leading provider of computer-based patient records and business management software and services for medical practices and clinics. David has a Bachelor’s degree in Electrical Engineering from Cornell University and a Masters of Business Administration from The Wharton School at the University of Pennsylvania. An avid sports fan, David enjoys playing tennis and golf.
Eric S. Yuan
Founder & Chief Executive Officer, Zoom
Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco’s collaboration software development. Eric was one of the founding engineers and vice president of engineering at Webex. Between 1997 and 2011, he grew his team from 10 engineers to more than 800 worldwide, and contributed to revenue growth from $0 to more than $800M. In 2017, Eric was added to the Business Insider list of the 52 Most Powerful People in Enterprise Tech. In 2018, he was named the #1 CEO of a large US company by Glassdoor and EY Entrepreneur of the Year in Northern California (software category). Eric is a named inventor on 11 issued and 20 pending patents in real time collaboration. Eric earned a certification from the Stanford University Executive Program.
Chief Commercial Officer, VitalConnect
Joe Lynch is a med-tech business leader w/ 20 years’ experience. After graduating from the University of Colorado and working in banking and then nonprofit industries, Joe received his MBA from Wharton and joined the healthcare field with a mission to serve patients. Joe is the Chief Commercial for VitalConnect. He’s also a father of four and enjoys music, mountain biking, and reading.
Director of Business Development for Salesforce's Productivity Cloud, Quip
Jay Freeman is the Director of Business Development for Salesforce’s Productivity Cloud, Quip. Jay has been with Salesforce for 10 years on the sales team leading customers through their transition from on-premise software into cloud-based solutions. Since joining Quip two years ago, Jay has been focused on helping business leaders realize the future of team productivity with Quip for Salesforce.
Chief Marketing Officer, Zoom
Since March 2015, Janine has led Zoom’s corporate marketing initiatives including go-to-market strategies, brand awareness, communications, product marketing, lead generation, and customer marketing. Additionally, in 2018 she began leading Zoom’s online business unit.
Janine brings over 15 years of strategic marketing experience to Zoom, providing in-depth knowledge of SaaS business models. Prior to joining Zoom, Janine led the worldwide demand generation function for the collaboration business unit at Cisco. She built successful teams and transformative programs at both Webex (pre-acquisition) and Cisco, garnering a deep knowledge of both eCommerce and direct sales go-to-market models.
Janine graduated from San Jose State University with a BS in Marketing.
AV Design Engineer, Uber Technologies
Jerry is currently working on developing the specialty spaces in Uber’s upcoming Mission Bay campus in San Francisco with 1m sq ft. of office space.
Jocelyn Widmer, PhD
Assistant Provost for Academic Innovation, Texas A&M
Dr. Jocelyn Widmer is the Assistant Provost for Academic Innovation at Texas A&M University. She leads the Office for Academic Innovation with a commitment to inspiring innovation to strategically grow online and hybrid delivery as Texas A&M uniquely expands the reach of the university. Jocelyn has experience impacting student learning by creating: pathways for improved student retention in an era of digitally-native students; pathways for delivery supported by the diverse education technology landscape; and pathways for enrollment that are designed to be accessible to students across the state of Texas, nation and world. Jocelyn maintains an active research portfolio through faculty appointments in the College of Architecture and School of Public Health at Texas A&M University.
Head of Collaboration & Unified Communications , NAB
Trent Harris is the Head Of Collaboration and Unified Communications at NAB, overseeing NAB’s workplace collaboration and conferencing that brings together and supports more than 33,000 staff members. Trent has more than 25 years’ experience in the IT industry and specifically, 18 of those in the financial services sector. With a particular focus on Workplace Technology over the past 12 years, Trent’s particular strengths are in Infrastructure Platforms, designing them, managing and running them and optimising them. Before joining NAB, Trent spent six years as ANZ’s Enterprise Workplace Architect, in which he was one the key drivers behind the uplift of ANZ’s digital workplace experience. Before joining ANZ Trent was Head Of Application Delivery for Barclays Bank (UK) where, under End User computing, he resided over release management and application presentation domains. Trent is an advocate for change, constantly excited by the ever-evolving consumer landscape and technology’s role as a foundation and an accelerator of that change, and in particular, its influence on the workplace environment. A self-declared midlife crisis saw Trent take up guitar a few years back. In addition to enjoying the intellectual stretch of picking up a new instrument, Trent has also developed a chronic case of GAS (Guitar Acquisition Syndrome) which his wife has been trying to cure ever since.
Kelly Steckelberg brings to Zoom extensive leadership and finance experience. Most recently, she was CEO of Zoosk, where she previously held positions of CFO and COO. Prior to Zoosk, Kelly was the Sr. Director of Consumer Segment Finance of Cisco. Kelly has also held various roles in finance at Cisco Webex, Epiphany, PeopleSoft, and KPMG. She has a MA in accounting from The University of Texas at Austin. Kelly is a board member of the Episcopal Community Services of San Francisco and loves to travel, having been to over 60 countries.
Academic Technology Professional, University of Notre Dame
Kael Kanczuzewski is an Academic Technology Professional at the University of Notre Dame dedicated to implementing educational technologies in the cloud and in the classrooms. Previously, Kael spent five years at Indiana University’s teaching centers as a Instructional Technology Consultant and Principal Digital Learning Consultant. His expertise lies in assessing new technologies, partnering with faculty on best uses cases, and the inevitable data migrations that go with it.
Audio Visual Manager, Pandora/SiriusXM
Audiovisual professional with 15 years of industry experience and a focus on managing video conferencing infrastructure in enterprise environments.
Manager, End User Experience, Fox Corporation
Jared Zabel is a passionate technologist focused on delivering world-class customer experiences. Jared first joined Fox in 2017 as the Senior Engineer responsible for the enterprise-wide Zoom Room deployment, and Tier III technical support of Zoom software and hardware components across Fox corporate offices in 38 countries worldwide. During the 2018/2019 FIFA World Cup broadcasting events; Jared designed custom communication solutions for FOX Sports to enhance productivity and remote collaboration between key stakeholders. Jared now oversees Fox technology procurement, and the walk up HelpDesk service known as the HELP Bar. The HELP Bar drives the adoption of new technology by providing the customer interface between the IT organization and the business.
Harry has been inducted into CIO Magazine’s Hall of Fame, recognized as one of the world’s top 100 CIOs by Computerworld, and honored by Irish Magazine as one of its Annual Wall Street 50. Harry is an Advisory Board Member of BioDental Sciences, a Board Member of Rewards Network, is both a National Board member of the Leukemia & Lymphoma Society and a member of the Advisory Board of the New York City Chapter of the Leukemia & Lymphoma Society, and a sponsor of nPower. He is a former Board Member of Bi-Sam (since acquired by Factset), a former Advisor to Aquiline Capital Partners, a former Board Member of iLevel Solutions (since acquired by Ipreo), and led Blackstone’s investment in Watchdox (since acquired by Blackberry).
Senior Strategic Alliance Manager, Logitech
Geno Zaharie is a Senior Global Alliance Manager within Logitech’s Video Collaboration Group. With over 20 years of audio/visual and communications experience, Geno manages key Alliance Partners who leverage Logitech’s plethora of desktop and room collaboration products to create complete solutions for end-users. Prior to his tenure at Logitech, Geno held various strategic roles in the A/V, video conferencing, mobile application, and digital video/audio solutions industries. Geno resides in Portland, Oregon with his wife and 2 young-adult kids.
Education Specialist: Distance Learning, CA Academy of Sciences
Jacque Benitez is an Education Specialist for the California Academy of Sciences’ distance learning program. She has been at the Academy in San Francisco, California since 2012. Starting her time in the Morrison Planetarium presenting astronomy shows to K-8 students. Then Jacque took the opportunity to reach students beyond the Bay Area in an innovative way. Through the Academy’s distance learning program, she connects via Zoom with students all around the country on subjects ranging from asteroids to African penguins. Since joining the education team, she has tripled its digital outreach and co-designed many of the existing programs offered today. Her mission for distance learning is that every K-8th grade student has the opportunity to explore, explain, and sustain life as a scientist.
Manager, Enterprise Email and Messaging, Emory University
Jay Flanagan began his career in the computer industry in 1988 working in both the transportation and banking industries before coming to Emory University in the fall of 1997. Jay manages the Library and Information Technology Services (LITS) Messaging Team at Emory, which includes Email, Active Directory, Video Conferencing, the Emergency Mass Notification System, Trunk Radio and Application Desktop Support.
Chief Legal Officer, Zoom
Aparna brings to Zoom an expertise in building infrastructure for rapidly growing technology companies as they scale. Most recently, she was SVP, General Counsel for Magento Commerce, the leading global provider of ecommerce software solutions. She helped sell the company to Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in the company’s initial public offering in 2013. Later, she was a key contributor in Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.
Academic Technology Specialist IV, Emory University
Brenda Rockswold is an Academic Technology Specialist IV working with the Messaging and Collaboration team within the Library and Information Technology Services division at Emory University. Brenda’s career at Emory began in 1995 having previously worked at a satellite business television company in Atlanta since 1989. Her expertise lies in consulting, designing, and supporting operational management of centralized video services for current and future technologies related to videoconferencing and collaboration, campus TV programming and delivery, live video streaming and event broadcasting, and new video initiatives for the Emory enterprise.
In recent years, she has become lead support of the campus emergency alert and mass notification system working to expand alert delivery methods across the enterprise via digital signage, cable TV, local sirens, voice, email, and text.
Training Developer and Guide, Information Technology Services, Regis University
Academic design professional with expertise in finding creative ways to use technology for teaching and learning. Sally Cordrey has been part of the Regis family for more than 18 years experienced in supporting faculty in teaching with technology, creating multimedia assets for online courses, and facilitating monthly training workshops. As a Regis University Affiliate Faculty with a Master’s of Arts degree in Adult Learning and Multimedia, she teaches both online and in the classroom. Currently she is the Training Developer and Guide at the Technology Training Center at Regis University assisting students, faculty and staff in teaching and learning with technology.
Director of IT, NASDAQ
Greg has been in the IT industry for 23 years and with NASDAQ for 17 starting with LAN infrastructure and PBX systems. He moved into the VoIP world when he started with NASDAQ and eventually added Video to that Focus. Greg’s current vision at NASDAQ is to move Voice and Video Services to the Cloud. In one year, his team has installed 85 Zoom Rooms as he work toward moving all Video Conf. Rooms to Zoom’s platform.
Head of Technology, Zoom
Shawn Rolin is the Head of Technology at Zoom. He is focused on what customers need to transform their business and how Zoom can be the best software company in the world for our customers.
Shawn has over 20 years of experience as both a consumer and provider of technology. Prior to joining Zoom, Shawn was the Systems Engineering Director at Cisco Systems where he led the Sales Engineering Team and Strategy for the Americas Collaboration business.
When Shawn isn’t spending time at Disneyland with his wife and three daughters, he can be found rooting for the San Francisco 49ers or honing his Escape Rooms skills.
Co-Founder and CTO, ThetaLake
Rich is responsible for Theta Lake’s technical strategy and oversight of all engineering and operations teams. He brings over 20 years of experience in building and leading engineering teams at market leading companies like Proofpoint, Nexgate, Websense and Symantec.
Sr. Systems Engineer, Uber Technologies
Austin’s responsibilities include design and implementation of conference room and collaboration technology standards. Most recently, Austin has been designing the AV experience for Uber’s new HQ in San Francisco.
Senior Full Stack Engineer, Calendly
Dmitry is a Senior Full Stack Engineer. He plugs Calendly’s scheduling system into other products and develops the company’s own API platform. He is passionate about user experience, accessibility and productivity. When he’s not talking about code, he enjoys drinking tea, biking and photography.
Head of Global Services, Zoom
Nick is responsible for global professional services and Zoom Rooms evangelism at Zoom. He brings an extensive background in technology, market development, product strategy and pursuit of customer satisfaction.
Prior to Zoom, Nick was the founder of the first Emerging Technology business unit at Cisco Systems in India. He led business incubation, technology acquisition and go-to-market strategy. Nick also held senior leadership roles as Director of Product Management at Perfigo (acquired by Cisco) and Director of Global Support at Intruvert (acquired by McAfee). Both network security solutions (NAC and IPS) attained the #1 market leadership positions and evolved to become critical stakes of the $3Bn network security market. In addition, Nick spent over 7 years with Cisco Global Support and Services in San Jose and Brussels.
Nick holds a Master of Business Administration from Santa Clara University and Bachelor’s in Computer Engineering from Kansas State University.
Dr. Hossam Mahmoud
Senior Vice President Behavioral Health, Regroup
Dr. Mahmoud is a board-certified psychiatrist. He is the Medical Director of Regroup and the President of the Illinois Psychiatric Society. He earned his Medical Degree and Masters of Public Health at the American University of Beirut. He worked as a Medical Officer at the World Health Organization before completing his residency training at McGaw Medical Center.
Head of Alliance Solutions, Poly
Global Senior Product leader with 20 years’ experience in Unified Communications, working with core strategic alliance partners. Erez designs, collaborates and launched key strategic products and solutions focused on video & audio collaboration in personal and conference rooms.
Instructional Designer, Sr. Manager, Office of Digital Learning, Arizona State University
Adrienne Wooten is an Instructional Designer, Sr. – Manager for the Mary Lou Fulton Teachers College. She leads a team of Instructional Design Professionals in the development and design of online programs, including Applied Behavior Analysis, Ed Tech, and Advanced Analytics. In addition, she is an online instructor for the Educational Studies program at Arizona State University, teaching both Ed Tech and Teacher Education and Leadership courses.
Head of Support, Zoom
Brendan is responsible for global customer support at Zoom. He brings an extensive background in technology and the pursuit of delivery of high quality customer solutions.
Prior to Zoom, Brendan worked as both a contractor and a DoD civilian employee, in the federal sector, creating, implementing, and supporting various global identity management systems. After leaving the DoD, Brendan transitioned to the financial sector and joined a FinTech startup, Dynamics Inc, where he served as VP of Special Operations. In that role he combined his business and technology background on special projects, including helping to revolutionize payments without disrupting the way payment systems work.
Brendan holds a bachelor’s degree in Business Administration from the University of Oregon and a certificate in Identity Management from the Naval Postgraduate School.
Sr Product Marketing Manager, Atlassian
Amir is a Sr. Product Marketing Manager at Atlassian focused on helping deliver world-class incident management solutions for DevOps and IT Operations teams. His role involves working across multiple Atlassian products like Opsgenie, Jira Service Desk, Statuspage, and strategic partners like Zoom to provide his customers the best possible end-to-end incident response workflows.
Vice President - Global Channel Sales, Five9
Jake Butterbaugh leads the Five9 Global Channel Sales team. He and his team are responsible for building and managing a growing Customer Experience Partner Ecosystem, opening new routes to market, and helping partners expand their practices to jointly take the Customer Experience industry to exciting new heights.
Jake has nearly 20 years’ experience bringing innovative software solutions to new markets. He is passionate about the role business outcomes focused technologies can play to transform the businesses and lives of our customers and he recognizes the opportunities for Five9 as we transition to the next generation of outcome enabling software solutions sales and partnerships.
Prior to Five9, Jake worked for Cisco, whom he joined Cisco in 2008 as part of the Cloud and Managed Services team, where he helped build Cisco’s global strategy for cloud and hosted collaboration solutions (HCS). Following this launch, Jake helped Cisco shift its collaboration business to software and subscription sales, launching the Cisco Collaboration Flex Plan, the industry’s first collaboration suite subscription to combine cloud, hosted and on-premises solutions in a single offer. Before Cisco, Jake worked at EMC & Accenture where he focused on consultative customer relationships and large engagement sales to deliver transformational business outcomes.
IT Leader, Rubrik
As a veteran IT leader, Joseph has scaled IT organizations globally at multiple hyper-growth enterprise startups. Having deployed hundreds of Zoom Rooms around the world, he finally knows what everyone on his team looks like in high definition.
Head of Product Marketing, Zoom
With over 20 year of experience in the software technology industry, Janelle Raney is known for building brands with highly successful go-to-market strategies. She is passionate about products that bring
teams together and make work easier. She is an expert in video and unified communications with a focus on delivery customer happiness.
Raney joined Zoom Video Communications in 2015 to head up the Product Marketing efforts. Previously she was head of the Product Marketing for the Document Cloud division of Citrix Systems. She holds a BS in Mathematics from Vanderbilt University, and an MBA in
Marketing and Finance from NYU.
Janelle is based in Zoom’s headquarters in San Jose, California.
Workplace Designer, Herman Miller
Jon is currently part of Herman Miller’s Applied Placemaking team where his is tasked to progress client’s business strategies, create settings that are fine-tuned to people’s activities and needs, empower people with a smart office, realize insights for performance and evolve the workplace with purpose. Originally from the East Coast, Jon earned his Masters of Architecture from Parsons the New School of Design; he then moved to San Francisco to design and build spaces for award winning interior design firm Studio O+A.
Jose Holguín Cruz
Academic Technology Specialist II, Emory University
Jose Holguín Cruz is an Academic Technology Specialist II working on the Messaging and Collaboration team within the Library and Information Technology Services division at Emory University. His career at Emory began in 2018 and prior to Emory he spent seven years as the lead classroom support technician for the Robinson College of Business at Georgia State University. Before that he spent 8 years as an electric equipment repair specialist in the US Marine Corps with two combat tours.
NEC Networks & System Integration Corporation - Assistant General Manager, NEC Networks & System Integration Corporation
Osamu Kikuchi has worked in the IT industry for 30 years, gaining experience in Networking, Security. Cloud. and Video Communications. As a seasoned Head of Business Development for NEC Networks & System Integration Corporation, he is passionate about advancing to launching a new business and creating a new solution. In addition, he is also involved in workstyle innovation project.
Chief Marketing Officer, DTEN
Peter Yaskowitz is creating a powerhouse sales and marketing operation at DTEN. As Chief
Marketing Officer, he is building dynamic global channel and direct sales teams; engaging
distribution partners to reach high-value customer segments; and, implementing actionable
brand and marketing initiatives. His approach utilizes analytics to produce measurable, multi-
channel customer acquisition, retention and optimization results.
Peter brings a rare combination of proven business acumen and entrepreneurial spirit to DTEN.
Select corporate experience: Peter managing all integrated, direct channels as Senior Vice
President, Digital Marketing, at Bank of America – where he notably converted marketing ROI
($200M budget) from negative to significantly positive within six months. At JP Morgan Chase,
Peter exceeded 25% annual growth rate every year during his tenure as EVP Chief Marketing
Officer, Technology and Product Manager, Consumer Division.
In the start-up world: under his leadership as Chief Marketing Officer, Verengo Solar advanced
to become one of the largest residential solar companies in the nation. One callout
achievement: developing a best-in-class customer experience platform.
Peter’s current focus at DTEN utilizes growing the brand through ROI-focused marketing,
leveraging customer-focused omni-channel attribution, and leading his team to deliver upon
both immediate goals and long-term strategies.
Sales Leader, DTEN
Part sales leader, part brand ambassador, part mentor: Andy is the “go to” expert for clients and coworkers alike. His sales efforts and product knowledge have been instrumental in building ongoing, productive relationships with customers and resellers; equally, he serves as the pacesetter for the companies growing sales team — establishing goals, increasing reach and developing winning practices.
Director, Vanderbilt University Medical Center, Vanderbilt University
Amber Humphrey, MBA is the Director of Telehealth at Vanderbilt University Medical Center. She joined the telemedicine department in December 2013 and has been instrumental in the strategic development of
the Vanderbilt’s telehealth infrastructure and the implementation of 60+ telehealth service lines.
Amber’s experience at Vanderbilt University Medical Center dates back to 2001. Her previous roles
include clinic operations, access center management, acquisitions and practice assimilation, Space and Facilities project oversight, and infrastructure support.
Amber holds a Bachelor of Science in Healthcare Administration from Western Kentucky University and
a Masters of Business Administration from Belmont University’s Massey Graduate School of Business.
She is a member of the American Telemedicine Associations and serves on the Advisory Board of the
South Central Telehealth Resource Center.
2nd Vice President, Claims University, Travelers
A leader at Travelers Claim University, Ben is responsible for Learning Infrastructure, Technology and Shared Services. Ben has nearly 20 years of leading technology-focused teams along with creating and implementing cutting edge audio visual strategies. In the last 5 years, Ben has focused on bringing that technology to corporate training and delivering world class virtual learning solutions.
Head of IT Operations, Nib
Joining nib in 2011, Michael has held various roles within the Technology Team. Michael is currently the Head of IT Operations – Group, to which he is responsible for the delivery of operational IT Services including Service Delivery, Infrastructure Services, Solutions Delivery, Enablement Platforms and Cloud Enablement Platforms.
Michael is considered to be a high performer and technically minded individual who is capable of working in a fast paced and ever-changing environment with a keen sense of business priorities. He has a proven track record in solution design and delivery, including leading, developing and motivating teams to achieve business driven outcomes.
Michael believes in delivering of best in class service management, operational excellence and cost efficiencies via technology, vendor management and organisational change.
Product Owner - Voice/Video Engineering, Walmart
Nick is the Product Owner for Global Voice Video Communications for Walmart. He has been with Walmart for 3 years, leading product development and improving the associate experience by listening to and understanding their needs and struggles in order to deliver features and platforms that are impacting to their daily routine.
If you aren’t delivering on the needs of your customers….why are you delivering at all?